Bussiness
Letter (Surat Bisnis) adalah surat dari suatu perusahaan ke perusahaan
lain, atau antara organisasi dan pelanggannya, klien dan pihak eksternal
lainnya. Gaya penulisan surat tergantung pada hubungan pihak terkait.
Surat bisnis memiliki berbagai tujuan misalnya untuk meminta informasi
langsung atau tindakan dari pihak lain, memesan persedian pada supplier,
menginformasikan kesalahan pada penerima, membalas permintaan, meminta
maaf atas kesalahan, atau untuk menyampaikan niat baik. Surat bisnis
kadang berguna karena menghasilkan catatan tertulis permanen, dan
dianggap lebih formal oleh penerima daripada bentuk-bentuk lain dari
komunikasi.
Secara umum format surat bisnis, yakni :
- Margins : Sisi atas dan bawah margin harus 1” hingga 1.25”.
- Format Huruf : Tidak ada aturan khusus yang digunakan, kecuali untuk baris subjek biasanya di garis bawahi.
- Tanda Baca : Salam umunya diikuti oleh koma dalam British Sytle, sedangkan American Style menggunakan titik dua. Kata perpisahan atau penutup diikuti dengan koma.
Secara umum tipe surat bisnis (Bussiness Letter) dibagi menjadi 3, yaitu :
- Full-Block Style : Dalam format ini, keseluruhan surat sejajar dengan marhin kiri dan rata kanan-kiri (Justify) dan tidak ada garis indentasi (Tab). Format ini diterima oleh kebanyak bisnis. Contoh :
123 Winner's Road
New Employee Town, PA 12345
March 16, 2001
Ernie English
1234 Writing Lab Lane
Write City, IN 12345
Dear Mr. English:
The first
paragraph of a typical business letter is used to state the main point
of the letter. Begin with a friendly opening; then quickly transition
into the purpose of your letter. Use a couple of sentences to explain
the purpose, but do not go in to detail until the next paragraph.
Beginning
with the second paragraph, state the supporting details to justify your
purpose. These may take the form of background information, statistics
or first-hand accounts. A few short paragraphs within the body of the
letter should be enough to support your reasoning.
Finally,
in the closing paragraph, briefly restate your purpose and why it is
important. If the purpose of your letter is employment related, consider
ending your letter with your contact information. However, if the
purpose is informational, think about closing with gratitude for the
reader's time.
Sincerely,
Lucy Letter
- Modified Block Style : Alamat pengirim, tanggal, penutupan dan tanda tangan mulai hanya di sebelah kanan dari tengah halaman atau mungkin rata dengan margin kanan. Semua paragraf tubuh dimulai pada margin kiri. Contoh :
123 Winner's Road
New Employee Town, PA 12345
March 16, 2001
Ernie English
1234 Writing Lab Lane
Write City, IN 12345
Dear Mr. English:
The first
paragraph of a typical business letter is used to state the main point
of the letter. Begin with a friendly opening; then quickly transition
into the purpose of your letter. Use a couple of sentences to explain
the purpose, but do not go in to detail until the next paragraph.
Beginning
with the second paragraph, state the supporting details to justify your
purpose. These may take the form of background information, statistics
or first-hand accounts. A few short paragraphs within the body of the
letter should be enough to support your reasoning.
Finally,
in the closing paragraph, briefly restate your purpose and why it is
important. If the purpose of your letter is employment related, consider
ending your letter with your contact information. However, if the
purpose is informational, think about closing with gratitude for the
reader's time.
Sincerely,
Lucy Letter
- Semi-Block Style : Serupa dengan blok surat bisnis gaya dimodifikasi kecuali bahwa baris pertama dari setiap paragraf diberi jarak (Tab). Contoh :
123 Winner's Road
New Employee Town, PA 12345
March 16, 2001
Ernie English
1234 Writing Lab Lane
Write City, IN 12345
Dear Mr. English:
(Indent)
The first paragraph of a typical business letter is used to state the
main point of the letter. Begin with a friendly opening; then quickly
transition into the purpose of your letter. Use a couple of sentences to
explain the purpose, but do not go in to detail until the next
paragraph.
(Indent)
Beginning with the second paragraph, state the supporting details to
justify your purpose. These may take the form of background information,
statistics or first-hand accounts. A few short paragraphs within the
body of the letter should be enough to support your reasoning.
(Indent)
Finally, in the closing paragraph, briefly restate your purpose and why
it is important. If the purpose of your letter is employment related,
consider ending your letter with your contact information. However, if
the purpose is informational, think about closing with gratitude for the
reader's time.
Sincerely,
Lucy Letter
Perbandingan US (American) Style dan UK (British) Style
Perbandingan US (American) Style dan UK (British) Style
American Style
|
British Style
| |
Type
|
Full-Block or Modified Block
|
Semi-Block
|
Heading
|
According to the format but usually aligned to the left
|
The heading is usually placed in the top right corner of the letter (sometimes centred)
|
Date
|
October 19, 2005 (monthday-year)
According to the format but usually aligned to the left two lines below the heading)
|
19 October 2005 (day-month-year)
Usually placed directly (or 1 blank line) below the heading.
|
Salutation
|
Dear Mr./Ms. Smith:
Dear Sir or Madam:
Gentlemen:
After the salutation there is a colon (:)
|
Dear Mr./Ms. Smith,
Dear Sir or Madam,
Dear Sirs,
After the salutation there is a comma (,)
|
Complimentary close
|
Sincerely,
Sincerely yours,
Yours truly,
|
Sincerely,
Yours sincerely,
Yours faithfully,
|
DAFTAR PUSTAKA
- https://en.wikipedia.org/wiki/Business_letter
- https://owl.english.purdue.edu/owl/resource/653/2/
- http://www.hkhk.edu.ee/letters/compare_british_and_american_business_letters.html
